Technology Rollouts

Expertly Managed Deployments

Implementation that won’t keep you up at night.

Whether embarking on a multi-faceted digital transformation to keep pace with the changing business climate or replacing end-of-life network switches, your technology rollout is a unique endeavor that requires heightened attention to detail and a daily focus on outcomes.

We go “all in” to understand the role of technology in your business in order to customize a program and delivery model.

Our framework is simple but effective:  

Start with "Why"

And revisit this statement throughout the project. The problem you’re trying to solve or correct is as important as the technology you select. Interview stakeholders who will interact with the new technology to avoid under-delivering or over-delivering and, in either case, the potential for introducing new problems.

Define Success

Whether it’s customer retention, network uptime, ROI, or other criteria, know what success looks like. Identify and calculate risks against the benefits of a successful rollout.

Map Out a Timeline

Understand dependencies on other events or projects to create milestones and a realistic deployment schedule. This will inform the rollout approach, from procurement to staffing to change management.


Build the team, develop the specific plan, and create repeatable processes that will enable all aspects of the rollout. A proof of concept is key.

Analyze & Improvise

Don’t just collect and report the data. Use it to tell the story of what’s working and where adjustments are necessary.